> For the complete documentation index, see [llms.txt](https://ynteq.gitbook.io/ynteq-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ynteq.gitbook.io/ynteq-docs/ynteq-configurations/notification-settings.md).

# Notification settings

Notifications make it possible to receive an alert when certain things happen. You can, for example, get notified when the status of a work order changes, or when a work request you created is approved by another user in your organization.

Notifications in Ynteq are possible in two ways. There are notifications by email and also so called in app notifications. You can manage your preferred notification settings by switching them on or off through Settings > Notifications.

## Ynteq Notifications

Below the default notifications setting per role. Every user can adjust accordingly.

**Admin default settings**

<table><thead><tr><th></th><th width="293.62109375"></th><th width="103.23828125" data-type="checkbox">in-app</th><th width="98.7890625" data-type="checkbox">Email</th></tr></thead><tbody><tr><td><strong>Work Orders</strong> Created by me</td><td>Work order I created becomes overdue</td><td>true</td><td>false</td></tr><tr><td></td><td>Work order I created status changed</td><td>true</td><td>true</td></tr><tr><td></td><td>New comment on work order I created</td><td>true</td><td>false</td></tr><tr><td><strong>Work Orders</strong><br>Assigned to me</td><td>All work orders assigned to me</td><td>true</td><td>true</td></tr><tr><td></td><td>My work order becomes overdue</td><td>true</td><td>false</td></tr><tr><td></td><td>My work order status changed</td><td>true</td><td>true</td></tr><tr><td></td><td>New comment on my work order</td><td>true</td><td>false</td></tr><tr><td><strong>Work Requests</strong></td><td>Work request approved</td><td>false</td><td>false</td></tr><tr><td></td><td>Work request approved, work order status changed</td><td>false</td><td>false</td></tr><tr><td></td><td>My work request was created</td><td>false</td><td>false</td></tr><tr><td></td><td>New work request needs action</td><td>true</td><td>true</td></tr><tr><td></td><td>Work request rejected</td><td>false</td><td>false</td></tr><tr><td><strong>Spare parts</strong></td><td>Spare parts out or at minimum</td><td>true</td><td>false</td></tr></tbody></table>

**Technician default settings**

<table><thead><tr><th></th><th width="293.62109375"></th><th width="103.23828125" data-type="checkbox">in-app</th><th width="98.7890625" data-type="checkbox">Email</th></tr></thead><tbody><tr><td><strong>Work Orders</strong> Created by me</td><td>Work order I created becomes overdue</td><td>true</td><td>false</td></tr><tr><td></td><td>Work order I created status changed</td><td>true</td><td>true</td></tr><tr><td></td><td>New comment on work order I created</td><td>true</td><td>false</td></tr><tr><td><strong>Work Orders</strong><br>Assigned to me</td><td>All work orders assigned to me</td><td>true</td><td>true</td></tr><tr><td></td><td>My work order becomes overdue</td><td>true</td><td>false</td></tr><tr><td></td><td>My work order status changed</td><td>true</td><td>true</td></tr><tr><td></td><td>New comment on my work order</td><td>true</td><td>false</td></tr><tr><td><strong>Work Requests</strong></td><td>Work request approved</td><td>false</td><td>false</td></tr><tr><td></td><td>Work request approved, work order status changed</td><td>false</td><td>false</td></tr><tr><td></td><td>My work request was created</td><td>false</td><td>false</td></tr><tr><td></td><td>New work request needs action</td><td>true</td><td>true</td></tr><tr><td></td><td>Work request rejected</td><td>false</td><td>false</td></tr><tr><td><strong>Spare parts</strong></td><td>Spare parts out or at minimum</td><td>false</td><td>false</td></tr></tbody></table>

**Operator default settings**

<table><thead><tr><th></th><th width="293.62109375"></th><th width="103.23828125" data-type="checkbox">in-app</th><th width="98.7890625" data-type="checkbox">Email</th></tr></thead><tbody><tr><td><strong>Work Orders</strong> Created by me</td><td>Work order I created becomes overdue</td><td>false</td><td>false</td></tr><tr><td></td><td>Work order I created status changed</td><td>false</td><td>false</td></tr><tr><td></td><td>New comment on work order I created</td><td>false</td><td>false</td></tr><tr><td><strong>Work Orders</strong><br>Assigned to me</td><td>All work orders assigned to me</td><td>false</td><td>false</td></tr><tr><td></td><td>My work order becomes overdue</td><td>false</td><td>false</td></tr><tr><td></td><td>My work order status changed</td><td>false</td><td>false</td></tr><tr><td></td><td>New comment on my work order</td><td>false</td><td>false</td></tr><tr><td><strong>Work Requests</strong></td><td>Work request approved</td><td>true</td><td>true</td></tr><tr><td></td><td>Work request approved, work order status changed</td><td>true</td><td>true</td></tr><tr><td></td><td>My work request was created</td><td>true</td><td>true</td></tr><tr><td></td><td>New work request needs action</td><td>false</td><td>false</td></tr><tr><td></td><td>Work request rejected</td><td>true</td><td>true</td></tr><tr><td><strong>Spare parts</strong></td><td>Spare parts out or at minimum</td><td>false</td><td>false</td></tr></tbody></table>
